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针对已经签收的

Dear

Well noted your request.

As

针对未签收的

Well noted your request.

Regarding the shipping fee to return to China is really high and the item can’t be resale,we will suffer a great loss if it be returned to us.

Here are two solutions FYR,any better advice ,please let us know.

1. Is it possible for you try using ,we believe it must will be helpful for your life on some aspect or you can give it to some friend who may need it.
2. Could we refund you $+金额 and you keep this item?

Thanks and looking forward to your reply.

We really appreciate your kind understanding.

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